Call Center Representative

Covington, LA

Posted: 07/11/2019 Industry: None Job Number: 45749 Pay Rate: $13.00/hour
FTS is seeking Call Center Representatives for our client located on the Northshore. As a Call Center Representative, you will reach out to potential clients to simply gather pertinent information that is given to the sales team for leads. This is an entry level position with great career growth potential. They are seeking candidates with energy, enthusiasm, determination, and a passion to work and engage with people.
Job Responsibilities:
  • Researches and contacts potential clients to identify viable prospects to solicit our services.
  • Delivers prepared sales script that describes product.
  • Sends emails as appropriate.
  • Documents all activities to ensure accurate records in customer database.
  • Meets established weekly or monthly performance objectives and maintains satisfactory results from internal audits.
  • Promotes teamwork within the department
Job Requirements:
  • Customer-First attitude
  • Must enjoy prospecting leads
  • Desire and willingness to learn
  • Ability to work in a fast-paced environment with repetitive tasks
  • Excellent customer service skills
  • Exhibit strong professional communication skills
  • Ability to maintain confident and professional phone etiquette
  • Desire to be on a team/team player
  • Ability to maintain a positive attitude
  • Goal oriented
  • Possess strong documenting skills
  • Work closely with and support others in a positive, team environment to enhance the customer experience.
Minimum Requirements for Success:
  • High School diploma or general education degree (GED)
  • Teachable and adaptable to change
  • Professional and strong work ethic
Preferred qualifications include:
  • Bachelor s degree in Sales or Communication.
  • Experience working in the insurance industry.
  • One (1) - Two (2) years call center or sales experience
What You Get:
  • Flexible schedule Options
  • Full time, part time and reduced schedule options
  • Professional, supportive, and fun work environment
  • Performance that is rewarded with growth and opportunity
Apply Online

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