Parts and Service Admin

Mandeville, LA

Posted: 12/03/2018 Industry: None Job Number: 43832
FTS is seeking a Parts and Service Admin position for our client in the Mandeville, LA area. Our client s business provides technical support, training and engineering services for industrial and marine engines. They are also a critical engine parts distributor. Our client s system is DOS-Based so candidates with experience in DOS-Based computer systems strongly encouraged to apply!

Summary: The Parts and Service Admin provides high-level administrative support to the service and sales department and others by engaging in research, scheduling service calls, answering phones to take orders for parts and service and handling informational requests. Additional duties might include ordering office supplies, handling mail, providing support to the sale and service department and performing other clerical work. Will also be responsible for on call nights and weekends once or twice a month and creating spreadsheets using Microsoft office.

Essential Duties, Skills and Responsibilities:

  • Inside sales and service which requires on call nights and weekends every 2nd or 3rd week.
  • Maintains inventory by checking stock to determine inventory level; anticipating needed parts; placing and expediting orders.
  • Supporting the Sales and Service department
  • Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.
  • Uses computers for various applications, such as database management or word processing.
  • Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication.
  • Answer telephones and gives information to callers, takes messages, or transfers calls to appropriate individuals.
  • Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.
  • Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Provides information by answering questions and requests.
  • Creates, maintains, and enters information into databases, makes copies of correspondence or other printed material.
  • Sets-up and manages paper or electronic filing systems, records information, updates paperwork, or maintains documents, such as service work orders, invoices, attendance records, correspondence, or other material.
  • Prepares and completes invoicing procedures in the Service Department.
  • Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
  • Operates office equipment, such as fax machines, scanners/copiers, or phone systems.
  • Completes forms in accordance with company procedures.
  • Performs other dut ies as assigned.

Education, Experience and Requirements

  • High school diploma or GED
  • DOS experience a HUGE PLUS!
  • 2 years administrative support experience
  • Knowledge of accounting, data and administrative practices and procedures
  • Knowledge of business principles
  • Proficient with office software packages (e.G. Word, excel, PowerPoint, etc.)
  • Experience with managing files and records; and designing forms and office reports
  • Must have effective communication skills, possess good interpersonal skills and can work as part of a team.
  • Must have valid Driving License.
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