Sales Service/Technical Sales

High Point, NC

Posted: 10/17/2018 Industry: None Job Number: 43553
SUMMARY

This position assist and supports the sales organization with activities related to the Company s strategy, business plan, and sales development by effectively providing technical assistance as required.

Provides application and technical support to sales organization and customers that includes but is not limited to; evaluation of customer applications to determine new and/or alternative solutions, read and review drawings, assist with the production of prototypes and/or samples, testing of products in customer applications.

Requirements:

  • 1-2 years experience in a Technical/Sales Environment
  • Customer orientation and ability to adapt/respond to different types of personalities
  • Excellent communication skills required and interpersonal skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Experience dealing with customer technical support or supporting manufacturing of products

Responsibilities:

  • Performs failure analysis and diagnosis of product complaints via returns process and provide technical reports.
  • Work with sales organization and key account managers to initiate new product introduction requests, suggest improvements.
  • Support development activities.
  • Educate/train colleagues, customers and end users on company products and services.
  • Maintain documentation, permanent files and drawings as needed.
  • Computer proficiency: MS Office applications and ERP-Systems
  • Order entry
  • Customer demand reports
  • Other duties, as assigned.

EDUCATION and/or EXPERIENCE

The preferred candidate will possess
  • A Bachelor of Science degree of one of the following disciplines: Electrical/Electronics, Mechanical, Computer engineering or Industrial Engineering; from a university or college. Related experience or equivalent combination of education and experience will be considered
  • Experience or training in Electromechanical and/or Electronics Industry
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